The South African Social Security Association (SASSA) offers help in the form of social grants to millions of needy South Africans. Monitoring your application and payment status is very important whether you applied for the Social Relief of Distress (SRD) grant, pension grant or child support grant. We will explain the SASSA status check process so that you can monitor your grant accurately in this article.
Why Tracking Your SASSA Status is Important?
Tracking your SASSA status enables you to:
• Track the current progress on your application.
• Confirm whether or not you have received the payment.
• Understand what barriers are stopping you from getting paid and fix them.
• Be notified about ongoing tracking and updates.
Ways To Check SASSA Status
There are various methods available to check the SASSA grant status and this is good news for all potential applicants. Below are the easiest methods:
1. SASSA Status Check Online
The SASSA grant status can be checked online in an easy and quick alternative. These are the steps to follow:
1. Go to SASSA’s homepage at https://srd.sassa.gov.za/.
2. Select “Check Status” now.
3. Provide your South African ID and the mobile number provided during the application.
4. Click on “Submit” and your status will be displayed.
Your application status will show if it is approved, pending or declined. If declined, a reason will be presented and you may have an opportunity to appeal the decision.
2. SASSA WhatsApp Status Check
Another method of checking your status which is also easy is through WhatsApp:
1. Save SASSA’s official WhatsApp number 082 046 8553.
2. Text “Status” only.
3. Provide your ID number and other requested details.
4. You will receive a response with your status after a while.
3. SASSA Toll-Free Helpline
The status of SASSA can also be checked by calling through their toll-free number:
• You can make a call to 0800 60 10 11 and listen to the instructions given in the call.
• When prompted, submit your ID number.
• A SASSA representative will help you check the application and payment statuses.
4. SASSA SMS Status Check
If you would rather use SMS’s, take these steps:
1. You will need to use your phone to call 134*7737#.
2. Follow the instruction prompts where you will need to enter your ID number.
3. An SMS will be sent to you with your application status.
Common SASSA Status Results & What They Mean
You may be given various responses when you check your SASSA grant status. Below is what they mean:
• Approved – We have received your application and your payment details will be sent to you shortly.
• Pending – Your application is still being processed. Ensure that there is further communication after a certain period.
• Declined – We regret to inform you that your application has been denied and the reasons will be attached. You are allowed to contest this decision.
• Payment Processed – The payment has been processed successfully.
• Bank Details Pending – Further details need to be supplied or verified to enable granting payment.
What Should You Do If Your Application Is Declined? SASSA
In case your application has been incorrectly rejected, there is no cause for alarm. You can choose to appeal within thirty days after receiving the notification letter. Follow these steps:
1. Go to https://prs.sassa.gov.za/appeals/.
2. Select the option for “Appeal.”
3. Provide your ID Number together with the relevant information.
4. State the appeal reason.
5. Submit your response and wait to be provided with an answer.
When Are The Payments Made?
SASSA payments are done on the first of every month although you might not receive them on the same date. It’s best to see the SASSA payment timetable for specifics.
Conclusion
Following the application for the SASSA grant, whether through SMS, WhatsApp, online platform, or call center, must be monitored in order to timeously resolve any issue and retrieve the grant without problems. If your application has been turned down, ensure that you submit your appeal claim within the period.
Refer to the SASSA website for the most current details or contact the support employees.